Live health, uptime tracking, and failure-risk scoring across every camera, panel, reader, and cloudlink you own — down to the device, rolled up to the site, watched around the clock.
Health rolls up from device → area → site → company, the same hierarchy your buildings are actually organized by.
Built around how physical security infrastructure is organized and operated, not retrofitted from a generic IT asset tracker.
Live status for every device, filterable and sortable, with drill-down from company to individual device.
Alert levels compute automatically and route through configurable pipelines — email, ticketing, or a scheduled summary.
Raise a ticket straight from an offline device, comment and collaborate, and track it through to resolution.
Put a device into maintenance with a reason and ticket reference — it's excluded from alerting and logged to an audit trail.
Cost reports, alert history, audit trail, and last-logon reporting for every user and every change.
Every user sees only the sites and companies they're scoped to, down to individual page permissions.
Bring your site list or your worst spreadsheet — we'll show you what it looks like inside Ops Agent.